On this page, we will discuss the instructions on how to fix the Netgear range extender if it kept on losing the internet connection. This type of issue occurs normally if there is some problem with the Netgear hardware or if the firmware version of your range extender is too old or outdated.

Try some steps given in this post to fix this issue at the earliest.

Steps to fix the problem instantly:

  1. First and foremost, ensure that your Netgear wireless range extender is connected properly to the power adapter and to the electric power socket which is in working condition.
  2. Also, check if your Netgear extender is within the range of your existing networking router or not. If it is not, then please plug your Netgear extender into a wall socket that is closer to your WiFi router.
  3. Also, make sure that your client device (computer or laptop) is connected to the range extender properly via Ethernet cable or through Netgear_Ext (extender's default network name).
  4. After that, open the extender user interface from login page. This is the default web address for Netgear extender setup.
  5. If you are prompt to enter the default username and password, then enter email and password you have used during the new extender setup. As a matter of fact, if you have changed the login details previously, then use them instead.
  6. Check the Netgear extender's firmware as well. If it is outdated, then upgrade it to the latest version by following the on-screen instructions given on Netgear Genie setup page. And if it is the latest, then there is no need for Netgear extender firmware to be upgraded.
  7. Also, make sure that the firmware version on your router is up-to-date. Moreover, if you want that your Netgear WiFi range extender receives live and active internet signals from your main router, then you have to place your router on a higher shelf in an airy room.
  8. Make sure to place your router and the range extender away from cordless phone, Bluetooth speaker, TV remote, baby monitor, thick walls, microwave, and electronic toys.
  9. During Netgear extender setup, make sure that you a using a relevant and load-free web browser to access mywifiext. It would be the web address that will help you in setting up your range extender easily without any issue.
  10. Once your range extender gets setup successfully you can move it to your preferred location and enjoy the uninterrupted internet range.
  11. If your Netgear extender is still losing the internet connection, then the last option is to reset your device back to factory defaults. For this, you have to use any thin object like a paper clip and insert it into the reset hole of your Netgear WiFi range extender. Keep holding it for a few seconds and release it slowly after that.
  12. Re-configure your Netgear extender.
  13. After new extender setup, make sure that your extender is placed in reach of your existing WiFi router. in your house.
  14. Moreover, to get setup success or to fix not working issue, make sure that your computer or laptop is connected to the range extender properly.

If you still have any query, then feel free to ask our technicians at toll-free number 1-855-844-0144.

Author's Bio: 

I'm a writer and illustrator. My previous work includes roles in digital journalism and content writer.